Customer Service
Need a little help? At UNIQUE SENSUAL we want your customer experience to be as easy and fuss free as possible, but sometimes a little extra help is needed. Most of your questions should be answered in one of our customer help sections listed on this page, but if not then please feel free to contact our customer service team who are always ready to lend a hand. During busy seasons it may take up to 48 hours for us to respond via email but we will always endeavour to resolve any issues as quickly as possible.
Shipping & Delivery
We ship worldwide and offer both free standard shipping 10-30 days and express shipping 1-10 days, if you’re in a hurry. Shipping options may vary depending on the destination. Calculate shipping time and costs in the cart or during the checkout.
Returns
Unused Items: Please make sure that your item is unopened, unused and undamaged (unless it is faulty), plus all shrink wrapping, packaging and/or leaflets and instructions must be intact. Remember to detail whether you would like a refund or an exchange. Your request will be handled and processed as soon as possible and you will be notified when we receive the returned parcel at our warehouse. (read more)
Privacy Policy
Uniquesensual.com it is SexToyArea’s policy to respect your privacy regarding any information we may collect while operating our websites. (Read more)
Contact Us
Click here to contact us if you have any questions. We’ll get back to you within an hour (Mon-Fri).